Free shipping over $39.99!

SHIPPING METHOD

As a website specializing in online sales: the speed of freight and the safety of goods arriving at the customer's hands are always our most important task. We work with Cinnamon's shipping companies worldwide. For example: DHL, UPS, TNT, EMS and etc.

Questions about shipping:

1: What kind of shipping methods do you offer?

We offer our customers two types of shipping methods: Standard shipping method and Rush shipping method.

We will choose different shipping methods to send you the goods based on the location of the customer's country.

Standard shipping: 7-10 working days for shipping and 3-5 working days for processing. Shipping fee $7.99

Rush shipping: 4-7 working days for shipping and 3-5 working days for processing. Shipping fee $11.99

We offer FREE Shipping on orders over $39.99.


Due to the impact of the COVID-9, our transportation time may be affected. We are deeply sorry for this.


2: How do I get the shipping tracking code for my goods?

After your shipment has been sent, we will send you an email with the tracking code within 24-48 hours. If you have any questions about the shipping code, please contact our customer service department: Toplifevips@gmail.com

3: How do I use the freight tracking code to track my shipment?

The shipping company website with the tracking code will be included in our email. Here we have listed some of the addresses of our freight partners:

For DHL:
https://www.dhl.com/en/express/tracking.html

For TNT:
https://www.tnt.com/express/en_us/site/tracking.html

For UPS:
https://www.ups.com/WebTracking/track

All in track platform:
https://www.17track.net/en

Note:
1. Lifevips not responsible for customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.

2. We do not accept P.O. BOX or APO addresses, logistics companies refuse to deliver, and your order is easily lost. If you insist on using the P.O. BOX address, no matter what kind of shipping cost you pay, it will take more than 15 days to receive the goods.

3. "Working days" are Monday-Friday excluding holidays.

4. The shipping time may vary depending on your destination, although we try best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.


Our contact information and address:

Company Name: Powei Network Technology Service Department
Contact Department: Department of Customer Service
Address: Room 701, Building 2, Hefei Phoenix City Hotel, No. 396 Songgu Road, Economic and Technological Development Zone, Hefei City, Anhui Province, China
E-mail: Toplifevips@gmail.com
Phone: +86 18110937875